The Plantronics Voyager Pro is the successor to the Voyager 510, one of the most popular premium Bluetooth headsets ever sold. The Voyager Pro is a bulky, old-school headset with a large swiveling boom mic, the sort that was seen in pictures of customer service reps from about a decade ago. It measures 1.8 inches wide, or 4 whole inches with the boom mic extended, and it is 2.3 inches long by 0.4 of an inch thick. Most of the weight of the device is distributed towards the back of the ear, making for balance and comfort. Altogether the Voyager Pro’s simple and straightforward design makes for a very formidable business-like look.
There is a large battery pack that wraps around the back of the ear and is thankfully quite flexible. The power button is located there. The volume rocker sits atop the headset, over the ear. The call button is situated behind the earpiece. The earpiece can be fitted in either ear. The rubbery gel covers for it come in two sizes, and do not go too deeply into one’s ear canal, but the foam bud covers are provided in only one size. The swiveling boom mic extends from the earpiece, and can be flipped around for use on either side of the head, depending on earpiece placement. The boom can also be set closer to the mouth or more compactly against the side of one’s head. At the tip of the boom mic are two die-cut stainless steel screens that act as a barrier against wind-noise. In addition, the Voyager Pro offers an electronic filter that is built into the circuitry, along with Plantronics’ Audio IQ2 noise cancellation software, all of which works to reduce static and other noise without a noticeable loss in sound clarity. Unfortunately, the headset doesn’t support single-ear stereo, but such a feature should be possible with only a firmware update in the future.
Other capabilities include the standard set of answer, reject, or end calls; call waiting; call mute; last number redial; and connection with another headset. Talk time is officially rated at 6 hours, while standby can clocks up to five whole days. A full charge typically takes ninety minutes. Verizon Wireless subscribers should note that a normal Voyager Pro headset will play a special musical tone upon connection to a Verizon phone. As many Verizon phones save power by timing out their active connections and switching into passive mode, the tone can be played quite often because of waking up the phone and switching it back to active mode when it’s in use again. Be sure to get the special Verizon version of the Plantronics Voyager Pro, available only at Verizon Wireless stores, which takes care of this phenomenon if it would be an issue.